Privacy Policy

Grupo Élite Work LLC
Effective Date: May 1, 2025

1. Introduction

At Grupo Élite Work LLC («we,» «the Company,» «our»), we are committed to protecting your privacy and to the proper handling of your personal information. We are a company engaged in the recruitment, pre-screening, training, and intermediation of candidates in the financial sector, specifically in areas such as life insurance, health insurance, and supplemental health insurance. We specialize in offering services that equip individuals to be better prepared to work in companies within the financial sector. However, our services do not constitute direct employment offers, the issuance of professional licenses, or the granting of official certifications.

By utilizing our services, completing forms or questionnaires, or participating in recruitment processes, you agree to the terms and conditions set forth in this Privacy Policy, as well as to the collection, use, and disclosure of your personal information as described herein.

2. Information We Collect

At Grupo Élite Work LLC (hereinafter referred to as «the Company»), we collect and process users’ personal data in accordance with the provisions established under applicable data protection laws. The information we collect is essential for carrying out candidate recruitment and selection processes within the financial sector, as well as for providing training and educational services. Below is a detailed description of the types of information we collect and the purposes of such collection:

2.1 Personally Identifiable Information

Contact Information
The Company collects basic contact details necessary to communicate with candidates during the selection process. This includes:

Full Name: To uniquely identify the candidate within the Company’s database.
Physical Address: For purposes of verifying residence and determining eligibility for certain job opportunities.
Phone Number: To facilitate direct communication with the candidate via phone calls or text messages (SMS).
Email Address: For the management of electronic communications related to the recruitment process, updates on application status, and other administrative purposes.

Demographic Data
We collect certain demographic information to segment and personalize the job opportunities we present to candidates. This may include, but is not limited to:

Geographic Location: To assess the proximity of the candidate to available vacancies and evaluate eligibility based on location.

Professional Information
The Company gathers information regarding the candidate’s professional background and education to assess suitability for roles in the financial sector. This includes:

Employment History: Details of prior work experience, including companies worked for, roles held, employment dates, and notable accomplishments.
Educational Background: Information on academic qualifications, degrees earned, educational institutions attended, and graduation dates.
Certifications and Licenses: Details regarding any professional certifications held by the candidate, particularly those relevant to insurance, finance, sales, or related industries.
Skills and Competencies: Details regarding both technical and interpersonal skills, including customer service abilities, proficiency in technological tools, language capabilities, and more.

Availability Information
In order to match candidates with appropriate opportunities, we collect data concerning their availability and job expectations, including:

Work Availability: Information on the days and hours the candidate is willing to work, as well as flexibility regarding work locations.
Salary Expectations: Details regarding the candidate’s desired compensation, allowing us to align job offers with economic requirements.
Preferred Work Conditions: Information on preferred contract types (full-time, part-time, freelance), working conditions, and other relevant employment factors.

2.2 Automatically Collected Information

Usage Data
When users interact with our website, applications, and other services, the Company automatically collects information about such interactions, including:

IP Address: Used to identify the device through which the candidate accesses our online services, and for security and fraud prevention purposes.
Browser Type and Operating System: Data concerning the browser and operating system used by the candidate to optimize platform display and user preferences.
Pages Visited: Information on the webpages accessed by the candidate within our digital services, enabling us to improve the user experience and personalize content.
Session Duration: Data on the length of time the candidate interacts with our platforms, aiding in performance analysis and service enhancement.

Cookies and Tracking Technologies
The Company utilizes cookies and similar technologies to personalize browsing experiences, enhance website functionality, and analyze traffic. Cookies are small files stored on the user’s device upon accessing our services and are used for the following purposes:

User Experience Enhancement: Cookies store user preferences, allowing for a smoother and more personalized navigation experience.
Content and Advertisement Personalization: Cookies enable us to present candidates with ads and content tailored to their online activity and interests.
Site Traffic Analysis: Cookies support statistical analysis of user interactions with our website, contributing to improved design and functionality.
Social Media Integration: Cookies facilitate the incorporation of social media functions, such as sharing content and accessing interactive tools.
Third-Party Cookies: In addition to the Company’s own cookies, third-party service providers—such as advertisers and analytics platforms—may deploy cookies to collect user interaction data on our platforms. These third parties may use the collected information to personalize advertisements or for other business purposes.

2.3 Sensitive Information

Definition of Sensitive Information
In exceptional circumstances, the Company may request information deemed sensitive under applicable law. The collection of such data shall only occur when strictly necessary to fulfill the purposes outlined in this Policy and always with the candidate’s explicit consent.

Confidential Handling of Sensitive Data
The Company is committed to maintaining the strict confidentiality of any sensitive information, in full compliance with applicable data protection laws. Such information shall be used exclusively for the specific purposes for which it was collected and shall not be disclosed to any third party without the candidate’s explicit consent, unless otherwise required by law.

3. Use of Collected Information

The personal information we collect from you is used solely for the purposes described below. We are committed to using your data in an ethical, transparent, and lawful manner in accordance with applicable privacy regulations, with the goal of providing you with efficient, secure, and needs-oriented services. Each use of your information will be limited to the specified purposes and carried out with your explicit consent.

3.1 Recruitment and Selection Process

Suitability assessment: The information you provide will be used to evaluate your profile in relation to various job opportunities available with companies operating within the financial services sector, including life insurance, health insurance, and supplemental health insurance. The collection of your data enables us to determine whether your qualifications match available vacancies.

Selection criteria: Your employment history, academic background, skills, and personal preferences will be used to objectively assess your suitability for relevant job openings.

Pre-screening and classification: As part of the recruitment process, your information will be analyzed to determine whether you qualify for interviews or additional evaluations, ensuring that the companies we partner with are presented with candidates aligned with their staffing needs.

Eligibility determination: Depending on the specific requirements of each employment opportunity, we may verify your eligibility for training, development, or pre-selection programs. This evaluation includes verification of your experience, skill set, and other factors relevant to your ability to meet the standards required by our affiliated employers.

3.2 Communication with Candidates

Delivery of personalized communications: The information you provide will be used to send you communications related to your participation in the selection process, including emails, text messages (SMS), and phone calls. These communications may include:

Recruitment process updates: To inform you of the status of your application and the stages of the recruitment process.
Training and development opportunities: To provide you with details about training programs, courses, and seminars designed to enhance your professional profile.
Important notifications: To communicate any changes, additional requirements, or actions required from you to continue in the selection process.
Reminders and key dates: To notify you of interview schedules, registration deadlines, and other critical events related to your candidacy.

Communication transparency: We ensure that all communications are clear, transparent, and relevant to your participation in the selection process. Communications will be designed to provide you with the necessary information to make informed decisions.

3.3 Service Analysis and Improvement

Statistical and performance analysis: We conduct in-depth analyses of the information collected to assess the effectiveness of our selection and training processes. These analyses allow us to identify trends, measure the success of our strategies, and collect valuable feedback for continuous service improvement. Such analyses may include:

Success rate evaluation: Determining how many candidates are ultimately hired by our partner companies and how our services may have contributed to those outcomes.
Recruitment process optimization: Identifying areas for improvement in our selection and recruitment procedures to make them more efficient, personalized, and responsive to market demands.
Candidate feedback: Gathering information about your experience with our services to better understand your expectations and improve our recruitment and training methodologies.
Continuous improvement: Our analyses are intended not only to enhance operational efficiency but also to tailor our services to the needs and interests of our candidates, thereby increasing access to meaningful employment opportunities.

3.4 Facilitation of Employer Connections

Intermediation with financial sector companies: The information we collect from you will be shared with financial-sector companies seeking candidates for roles related to life insurance, health insurance, and other financial services. Your data will be shared exclusively with:

Insurance companies: Entities operating within the life and health insurance industry, seeking sales agents, policy administrators, or other qualified professionals.
Other employer entities: Associated companies looking to fill various positions within finance and insurance-related industries.

Employer selection process: We ensure that companies receiving your information are committed to privacy and data security standards. However, please note that Grupo Élite Work LLC exercises no control over the hiring decisions of third-party employers. We do not guarantee employment with any such company; hiring decisions rest solely with the employer.

Contact by employers: Companies receiving your information may contact you directly if they determine that your profile aligns with their hiring needs.

Disclaimer of liability: Grupo Élite Work LLC shall not be held liable for the terms or conditions of any job offers made by third parties, nor for any hiring decisions made by such companies.

Third-party use of your information: When sharing your information with employers, we ensure that its use is limited to the purposes described herein and that it is protected in accordance with applicable data privacy laws. We do not share your information with entities unrelated to the selection process without your explicit consent.

4. Consent to Communications

By participating in the recruitment processes of Grupo Élite Work LLC (hereinafter, the “Company”) and by completing any required forms, surveys, or questionnaires, you provide your explicit and informed consent to receive communications through various means, for the purpose of facilitating recruitment, training, and other administrative procedures. The following outlines the communication methods that may be used:

4.1 Communication Channels

Text Messages (SMS):
The Company may send text messages to keep you informed of the status of your application, new job opportunities, relevant updates, and administrative notices related to the recruitment or training processes.

These SMS communications may include, but are not limited to:

Interview confirmations and reminders
Notifications about job openings in the financial services industry
Requests for supporting documentation (e.g., work authorization)
Updates regarding the progress of your application

Messages may be sent by automated systems or by authorized personnel. Message frequency may vary depending on your level of engagement with the Company’s services. Message and data rates may apply, depending on your mobile carrier and service plan.

Opt-Out Procedure:
You may opt out of receiving SMS messages at any time by replying with the word “STOP” to any message. You will receive a confirmation message and will no longer receive further SMS communications. To resubscribe, you may reply with the word “START.” For assistance, reply “HELP” or contact us using the information provided in this policy.

Consent Record Keeping:
All opt-in records, including date, time, IP address, and method of consent, are securely stored in the Company’s Customer Relationship Management (CRM) system. Consent is a requirement for application submission and participation in the recruitment process.

Do Not Contact Registries:
By opting in to receive SMS messages, you acknowledge and agree that your consent overrides any listing on national or local “Do Not Call” registries, to the extent permitted by applicable law.

Email:
The Company may use your email address to communicate vacancy announcements, progress updates, interview notifications, and other relevant details related to your application or participation in the recruitment process.

Telephone Calls:
The Company may contact you by phone when necessary to provide detailed information regarding job opportunities, conduct interview pre-screens, or clarify any issues concerning your application.

4.2 Right to Withdraw Consent

You have the right to revoke your consent to receive communications at any time by providing express notice to the Company or by using the available opt-out options (e.g., replying “STOP” via SMS). The withdrawal of consent shall not affect the lawfulness of communications sent prior to such withdrawal.

Revoking your consent does not entail deletion of your information from our records, which may still be processed for purposes outlined in this document and in accordance with applicable data protection regulations.

5. Disclosure of Information to Third Parties

The Company is committed to safeguarding the privacy and confidentiality of user information. However, in order to carry out recruitment, training, and related services, it may be necessary to share your personal data with certain third parties. The following outlines the specific circumstances under which your information may be disclosed:

5.1 Prospective Employers

Your personal information may be shared with companies seeking candidates for roles in the financial services industry, including positions related to life insurance, health insurance, supplemental health insurance, and similar areas. These companies will use your data to assess your suitability for available roles and may contact you directly to proceed with the selection process.

It is important to note that, while the Company facilitates connections between candidates and employers, it does not participate in or influence hiring decisions made by those employers.

5.2 External Service Providers

The Company may engage third-party service providers to assist in performing various administrative and operational functions, such as data analysis, information storage, candidate communications, and digital platform management. These providers will have access to your personal information only to the extent necessary to fulfill their contractual obligations.

All external service providers are contractually obligated to maintain the confidentiality of the information shared with them and must comply with the Company’s privacy policies and applicable data protection laws.

5.3 Legal Compliance

In certain cases, the Company may disclose your personal information to third parties to comply with legal obligations or judicial proceedings. This includes, but is not limited to, disclosures requested by competent authorities, required by court orders, or necessary to protect the rights, property, or safety of the Company, its employees, users, or others.

The Company may also disclose your personal data to prevent or investigate fraudulent activity, in accordance with applicable law.

6. Disclaimer Regarding Employment Opportunities

It is essential to understand that Grupo Élite Work LLC operates solely as an intermediary between candidates and companies within the financial sector and does not act as a direct employer. Accordingly, any communication or outreach received from a company with which the Firm has facilitated contact shall not be construed as a formal job offer or a binding employment proposal. The following outlines the terms of our disclaimer:

6.1 Intermediation in the Recruitment Process

The Company facilitates access to employment opportunities and assists candidates in connecting with businesses seeking employees in the financial sector. However, the Company does not offer direct employment. Our role is strictly limited to acting as an intermediary between candidates and potential employers, providing guidance and support throughout the recruitment process. Consequently, we disclaim all responsibility for any final hiring decisions made by companies that have received candidate information through our platform.

6.2 No Guarantee of Employment

Participation in Grupo Élite Work LLC’s selection and recruitment processes does not guarantee employment with any company. Hiring decisions are made exclusively by the companies to which we provide candidate information and are based on each company’s specific criteria and needs. The Company does not control or influence the hiring process or final decision.

6.3 Invitation to Be Considered for a Position

Any communication received from an employer concerning a job opportunity shall be considered an invitation to be considered for a position, not a formal job offer. No contractual relationship shall exist until the candidate receives a formal employment offer from the hiring company. Under no circumstances shall any communication or contact facilitated by the Company be interpreted as a binding job proposal.

6.4 Disclaimer of Liability for Employment Offers

The Company shall not be held liable for any employment proposals, job offers, or the lack thereof that may arise during interactions between the candidate and financial sector companies. All decisions made by the hiring entities—including, but not limited to, employment conditions, compensation, work location, or any other job-related terms—are the sole responsibility of the hiring companies.

7. Training and Licensing

Grupo Élite Work LLC (hereinafter, the «Company») is solely dedicated to offering educational training programs in areas related to insurance and the financial sector. It is imperative that users understand the Company does not grant professional licenses or certifications qualifying participants to practice as insurance agents or to hold any other position regulated by competent authorities. The nature and limitations of the services offered are detailed below:

7.1 Informational Training

The Company aims to provide educational training that delivers foundational knowledge concerning the insurance industry and related financial fields. This training is offered solely for educational and general development purposes, and is not intended to provide the credentials necessary to obtain official licenses or certifications.

7.2 Professional Insurance Licensing

It is important to clarify that Grupo Élite Work LLC is neither authorized nor accredited to issue professional licenses on behalf of any government entity, regulatory authority, or certifying body. Candidates seeking to obtain a license to operate as insurance agents must comply with the requirements established by the relevant authorities, which may include, but are not limited to, the completion of approved courses, passing applicable examinations, and registering with competent regulatory agencies. The Company neither manages nor facilitates access to regulated licensing processes.

8. Information Security

The protection of users’ personal information is a top priority for Grupo Élite Work LLC. The Company has implemented a variety of administrative, technical, and physical safeguards to protect data from unauthorized access, disclosure, alteration, or destruction. Nevertheless, Grupo Élite Work LLC advises that no security system is infallible, and no method of data storage or transmission over the Internet can be guaranteed to be completely secure. Accordingly, users should consider the following:

8.1 Implemented Security Measures

The Company employs physical and digital security protocols to safeguard personal data, including but not limited to the use of firewalls, data encryption, multi-factor authentication systems, and advanced security protocols. These measures are designed to restrict unauthorized access to sensitive user information.

8.2 Security Limitations

Despite the implementation of the aforementioned security measures, Grupo Élite Work LLC cannot guarantee that personal information is entirely free from risk, as no security system is impervious. No method of Internet transmission or electronic storage is entirely risk-free. Therefore, Grupo Élite Work LLC disclaims any liability for security breaches occurring beyond its reasonable control.

8.3 Security Incident Notification

In the event of a security incident that may compromise the confidentiality, integrity, or availability of users’ personal information, Grupo Élite Work LLC commits to promptly notifying affected users in accordance with applicable data privacy laws and will take all necessary steps to mitigate the potential consequences of such incident.

9. User Rights

In accordance with applicable data privacy laws—including, but not limited to, the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act (CCPA) of the United States—users are entitled to the following rights with respect to the personal information collected by the Company:

9.1 Right of Access

Users have the right to request a copy of the personal data that we have collected and stored about them, in compliance with relevant privacy regulations.

9.2 Right to Rectification

Users have the right to request the correction of any personal information they believe to be inaccurate or incomplete.

9.3 Right to Erasure

Users may request the deletion of their personal information at any time, except where there exists a legal obligation to retain such information or where it is required to fulfill specific contractual or legal purposes.

9.4 Right to Data Portability

Users have the right to request their personal data in a structured, commonly used, and machine-readable format for transfer to another service provider or entity, to the extent technically feasible.

9.5 Right to Restrict Processing

Users may request the restriction of the processing of their personal data under certain circumstances, such as when disputing the accuracy of the data or objecting to its use.

9.6 Right to Object

In specific cases, users may exercise their right to object to the processing of their personal data by the Company, particularly where the processing is based on the Company’s legitimate interests.

9.7 Exercising User Rights

To exercise any of the rights described above, users may contact us using the contact information provided in the relevant section of this document.

10. Modifications to the Privacy Policy

Grupo Élite Work LLC reserves the right to modify this Privacy Policy at any time. Any changes will be published on this website, with the date of the latest update indicated at the bottom of the document. Modifications shall take effect immediately upon their publication online. We encourage users to review this page periodically to stay informed about how we manage their personal information. Continued use of our services after changes are posted shall constitute acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or the processing of your personal information, or if you wish to exercise any of your rights under applicable laws, you may contact us using the following means:

Email: administracion@grupoelitework.com